FAQ - Practical information

Here you will find some additional practical information that may be useful to you during your stay at L'Amphitryon.

How to come to us?

BY CAR : on the Pau-Zaragoza axis, 35 km from Pau (France) and 80 km from Jaca (Aragon – Spain)

BY TRAIN : Oloron Sainte-Marie station is 1.4 km from us: TER from Pau which is served by the TGV

BY BIKE : We are labeled ""Accueil Vélo"", on the route of the Pyrenean passes (Soudet, Marie-Blanque, Aubisque passes, etc.).

ON FOOT : we are directly on the paths of Saint Jacques de Compostelle GR653 (Arles Route) and GR78 (Piedmont Route).

BY PLANE : Pau airport 40 km away, Tarbes 70 km away and Biarritz 110 km away.

Getting around our area: Various soft mobility options are available.

What Labels for L'Amphitryon?

Label = Quality assurance for accommodation and services

Obtaining a label is based on compliance, by the accommodation which receives it, with precise specifications defined and controlled by the accreditation body.

Compliance with these requirements thus provides guests with an assurance of the quality of the services provided.

3 EPIS from Gîtes de France

Gîtes de France is a network, a brand and a label of accommodation in private homes in France and Europe created in 1955. The Gîtes de France quality approval® guarantees precise comfort standards and compliance with a national charter.

The Amphitryon has received 3 EPIS approval.

This classification ensures that our guests will have at their disposal, in our characterful residence located in a listed medieval district of Oloron Sainte-Marie, very comfortable rooms, with complete bathrooms (with hairdryer available) and private facilities integrated into the room, with careful and quality decoration .

European EcoLabel

The European Ecolabel is an official certification issued by AFNOR , recognized throughout Europe, which guarantees environmentally friendly practices .

This label, awarded in 2024 to the Amphitryon, rewards the organization of our guest house which:

• Reduces its environmental impactacross their entire activity.

• Promotes the use of local and sustainable products .

• Limits energy consumption, water consumption and waste production.

For our guests, this certification is a guarantee of quality and sustainability, confirming that staying at L'Amphitryon also means making a choice for more responsible tourism.

Bike Welcome Label

Accueil Vélo is a national brand of France Vélo Tourisme, a general interest association whose objective is to develop bicycle tourism in France. This label guarantees a quality welcome and services along cycle routes.

The Accueil Vélo label is, in particular, the guarantee for our cyclist guests to have at the Amphitryon, suitable equipment (secure bicycle shelter, repair kit) and a warm welcome. with practical information, advice, routes, weather etc.

Tourist Guide

Tourist guides are rather sensitive to the experience linked to their editorial line.

Anonymous visitors to the Lonely Planet and Michelin guides were sensitive to our guest house.

What equipment is available for our guests on business trips?

High-speed Wi-Fi is available throughout the building.

Each room is equipped with a desk.

A quiet and bright work space, independent of the bedrooms, equipped with two large desks is available for our guests wishing to work comfortably.

What equipment is available for my baby?

A cot and high chair are available on request at the time of booking.

What languages are spoken at the Amphitryon?

We speak English, Spanish and some Italian to make your stay easier.

Is there a library/discotheque?

A selection of books is available in each room.

Our record collection is available for listening in the living room in front of the fireplace.

Is the establishment accessible to people with reduced mobility?

The Amphitryon is an 18th century house which has retained all of its original charm, including an old wooden staircase leading to the bedrooms.

Access is therefore unsuitable for people with reduced mobility.

What are the arrival and departure times?

Arrival :

Check-in is between 6pm and 8pm . If you arrive outside of this time slot, please contact us on 05 59 39 78 50 or 06 95 38 02 65. The house is equipped with a digital code: the access code will be given to you upon your arrival, thus guaranteeing total autonomy.

Departure

On the day of your departure, please vacate the room by 10am. The balance of your stay is due on that day. We accept payments in cash, credit cards, holiday vouchers, and checks (with ID for amounts over €100). An invoice will be sent by email.

How do I park my bike, motorbike or car?

• Car parking : Parking available on Place Saint-Pierre, a public car park near L'Amphitryon.

• Bicycle storage : A closed space for bicycles is available.

• Motorcycle parking : Motorcycles can be parked in the driveway of the enclosed garden in front of the house.

How do I charge my Electric Vehicle?

The Amphitryon has an electric charging station. Other stations are accessible within a 3 km radius around Oloron-Sainte-Marie.

Where to dine in Oloron Sainte-Marie?

Restaurants are within walking distance from the Amphitryon. We are at your disposal to advise you according to your desires of the moment.

Can I bring my pet?

Pets are not allowed at the Amphitryon.

What actions are being taken to reduce the ecological footprint?

We are EU Ecolabel certified.

This certification is the result of collective work , carried out with passion and conviction, to integrate environmentally friendly practices into every aspect of our guest house. Among our initiatives:

• Optimization of resources : reduction of water and energy consumption.

• Recycling and waste management : adopting sustainable solutions to limit impacts.

• Promoting local products : using products from the Béarn region for our breakfasts.

• Social and local commitment : support for local artisans and producers, partnership with the ESAT of Bidos, French courses for new arrivals.

HASAt L'Amphitryon, we do everything we can to ensure that you have a unique experience, in harmony with nature and local heritage, in accordance with the Environmental Policy that we are committed to upholding.

Do you offer soft mobility options?

An electric vehicle charging station is available for our guests (to be reserved with the room).

Our partner Pyrénées Cycles offers electric and non-electric bike rentals : contact us!

Electric vehicle rentals are available in Oloron Sainte-Marie: contact us!

The Community of Communes offers differentsoft mobility options: contact us!

What is the Environmental Policy implemented?

Our Environmental Policy , which we will continue to implement, is the cornerstone of the European EcoLabel .

What amenities and services are included in the rooms?

• Breakfast: included and served from 7 a.m. to 9 a.m.

• Wifi access : The wifi code is indicated in your room. Any illegal downloading is prohibited.

• Room facilities : Television (French channels and TNT), coffee/tea machine, and minibar with cold drinks.

• Linen and respect for the environment : We limit the waste of bed linen and towels, as part of our eco-responsible approach in accordance with the standards of the European Ecolabel.

• Room cleaning: every day of the stay.

• Outdoor spaces : Enjoy the garden and outdoor lounges to relax.

• Local documentation : Brochures and maps are available in the lounge. We will be happy to advise you.

• First aid kit : Available in the entrance cabinet.
  

Can I take a virtual tour of the Amphitryon?

Seethe guided tour of the L'Amphitryon guest house in Oloron Sainte-Marie.